Prioritize your end users

Equip your employees with the guidance, options, and resources necessary to successfully return corporate-owned IT assets.

Two people looking at an tablet with two options to select floating next to the tablet purchase device or return device.

Woman sitting at desk with laptop at work scrolling on her phone.

The average unsupported recovery project often fails or only hits an average of 30% recovery.

Reason: The person that has the asset is never prioritized. To drive success, those end users need simple, easy, actionable guidance.

Guide Your End Users

Configurable guidance, based on your program and policies, supports end users through a successful IT asset recovery process.

Initial Communication

Users are greeted with a simple, intuitive notification when you kick off the recovery process. Customized communications are initiated via automation or manually.

Email from your company's IT Manager titled device recovery notification. Email reads "Hello, it's to return your company-issued device". List the device serial number and a hyperlink to start recovery.

Step-by-step Guidance

Users are guided through the needed next steps with an end-user interface designed specifically for them, not for IT.
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Choose a recovery option, purchase device or return device.

Enable a Successful Return

Provide your end users with options (and maybe an occasional reminder) to make the IT asset return process simple and easy.

Flexible Recovery Options

Define and launch the IT asset recovery options fitting the needs of your users, including return-ready kits, retail drop off, prepaid shipping labels, bulk shipping boxes for on-site recovery, and employee purchase options.

Save Time Through Self-Service

Limit the support burden on your team throughout the recovery effort by providing end users with the needed guidance and resources.

Purposeful Reminders

Guided by best practices, build out integrated communications and sequenced reminders to match your IT asset recovery program and policies.

Fuel Success through our Recovery Software

Employee Managed Returns is a portion of our Recovery software, which allows you to configure your IT asset recovery program, centralize device data, inform and initiate tasks, and more.

Recover

Unlock your potential with Apkudo

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